Secure deal rules

FunGameBuy is a marketplace for game assets with escrow protection. We hold the buyer’s funds until the item is transferred, and release them to the seller only after the deal is confirmed. Both sides stay protected.

Prices on the site already include the service fee. You do not pay the guarantor separately.

Important

• Do not move the deal off-site: messengers (WhatsApp, Telegram, Discord, etc.), social networks, or direct payment outside the marketplace.
• Logins, passwords, and transfer details — only in the deal chat on FunGameBuy.
• Before buying, confirm with the seller that the listing is still available.

How a deal works

1. The buyer tops up their balance in the cabinet to cover the listing price (or more).
2. On the listing page they click «Buy with guarantor». A deal is created, the listing goes into progress, funds leave the balance and are held (escrow).
3. The deal page opens with a chat. Parties negotiate and transfer the item there.
4. The seller sends access details via the deal chat and, if needed, links the account to the buyer’s email.
5. The buyer checks the item. If everything is fine, they click «Send money»: the hold is released, the seller receives the listing price (without the buyer’s fee), and the deal closes.
6. The seller withdraws funds from the cabinet.

For buyers

1. Top up your balance and open a deal with «Buy with guarantor».
2. Receive item details only in the deal chat. While funds are held, they are not yet on the seller’s balance.
3. Check the item. If the account should be linked to your email — do that before finishing.
4. When you are satisfied — «Send money». Without this step the seller is not paid.
5. If the item is not right — agree on a cancel or use «Cancel deal» (see below). In a dispute — «Call the guarantor».

For sellers

1. Active deals are under «My deals» in the cabinet. Open the deal and message the buyer in chat.
2. After the buyer pays, hand over access via the deal chat. Do not send logins and passwords in external messengers.
3. Before transfer, if possible document the item state (screenshots) and confirm terms in chat.
4. If the buyer is happy — wait for «Send money». After that the listing amount is credited to your balance.
5. If the buyer refuses — restore access (change passwords, etc.) and cancel the deal.

Cancelling a deal

• If both parties click «Cancel deal» — cancel is immediate: the hold returns to the buyer and the listing goes back on sale.
• If only one party cancels — a 2-day wait starts. The other party can confirm the cancel or click «Continue deal» to clear the request.
• If within 2 days the other party does not confirm, another cancel request may close the deal automatically.

Disputes and the guarantor

If you cannot agree — on the deal page click «Call the guarantor». Staff join the chat and, if needed, complete or cancel the deal.

The guarantor protects the buyer’s payment and the seller’s transfer. Deals outside the marketplace lose that protection — stay on FunGameBuy.